Frequently Asked Questions
Practical answers focused on verification and security.
It helps users view multi-chain assets, choose networks, transfer assets, review history and connect to DApps.
A seed phrase can recover wallet accounts, while a private key directly controls an account. Keep both private.
No. imtoken staff will never ask for a seed phrase, private key or verification code.
Assets and transaction states are network-specific, even when address formats look similar.
No. Gas-related fees vary with network conditions and operation type.
It can be used with the correct block explorer to review transaction status and details.
A wallet generally cannot reverse a completed on-chain transaction by itself.
A connection is separate from later signatures, approvals and transactions.
No. They have different purposes and permission implications.
It lets a specified contract use a token within an allowance that should be reviewed.
A very large allowance expands the potential impact if the permission is abused.
Many EVM-compatible networks use the same address format, but networks and histories remain separate.
Layer 2 systems interact with mainnet through specific mechanisms and cross-layer transfers may require bridges.
Verify the domain, source and request details; be cautious with fake support and fake airdrops.
Use caution. Important actions are better performed on trusted devices and networks.
No. Rewards can change, exits may wait and validators can face penalties.
A validator participates in block proposal or validation under proof-of-stake rules.
Stop additional signatures or approvals, keep transaction hashes and review networks, approvals and device security.